How IT WORKS

A Quicker Path to Progress

The Open360™ Method is a three-phase, 8-week process. Each phase builds on the last to create clarity, commitment, and sustainable progress.
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Phase 1: Assessment

Clarify the Goal

We start with clarity. Through leadership interviews, employee surveys, and analysis of past efforts, we surface what's really going on—where trust breaks down, where goals get fuzzy, and where people feel unclear or unsupported. This phase creates psychological safety and ensures your team is working toward a goal that’s not only clear but shared.

  • Leadership aligns on the right goal—one that’s clear, focused, and actually moves the needle
  • Insight Summary & Action Plan
  • Leader alignment and next steps
  • A high-level communication plan to keep teams informed
  • A snapshot of your team’s trust, clarity, and capacity gaps

Phase 2: Alignment

Align Your People

This is where most change efforts fail. We make the invisible visible: surfacing disconnects, clarifying roles, and building shared ownership, not just agreement. Your team doesn’t just say “yes” to the goal; they begin to take responsibility for how to achieve it.

  • Real commitment to the goal, not just head nods
  • Defined roles, expectations, and actions
  • A mapped path from strategy to execution
  • Reinforced trust, agency, and accountability across teams
  • Identify additional opportunities to strengthen your workforce

Phase 3: ACTION

Gain Traction

Here’s where momentum takes hold. We help your team move forward using targeted feedback loops, coaching, and course correction strategies—all supported by our proprietary tool. Teams build better habits, adjust in real time, and start making visible, measurable progress.

  • Feedback strategies and implementation of the Open360™ Tool
  • Real movement toward the goal
  • Options for leadership coaching to strengthen accountability
  • Tools and systems to keep the momentum going
About the open360™ Tool

Build Sustainable Progress with Real-Time Feedback

The Open360™ Tool is designed to support both performance and relationships. This proprietary tool gives your team a psychologically safe, non-anonymous space to give and receive feedback so they can identify where things are off course and determine opportunities to realign so they can keep moving forward together.

It helps teams:

Track progress and adjust in real time
Surface misalignment before it slows things down
Build a regular rhythm of reflection and action

Every Open360™ Method engagement includes a one-year subscription to the tool with the option to renew and sustain progress year-over-year.

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WHAT PEOPLE SAY

By helping us understand and embrace our individual strengths, Collette empowered each of us to think differently about how we lead, work, and show up in our personal and professional lives. It was meaningful and actionable. I can’t recommend her or Open360 enough.

Morgan Stanley, Co-Founder & President of BrainTrust

WHAT PEOPLE SAY

The experience of working with Open360, although at times uncomfortable, have lead to stronger relationships and a culture of safety and trust that now allow each member of the team to be vulnerable and speak up when clarity or other needs arise.

Stefanie Curtiss, Managing Director of Health Services, MUSICARES

Why The Open360™ Method Works

Diagnostic, not prescriptive

We don’t assume we know what your organization needs — we listen first, then co-create a plan that fits your team and is accepted by them.

Built on trust and ownership

Real change requires more than surface-level buy-in. We help your team build the trust and agency needed to own the work.

Designed for sustainability

Progress isn’t a one-time moment. We equip you with the tools, habits, and systems to keep momentum going long after the engagement ends.

Feedback fuels progress

Our tool creates a culture of open, psychologically safe communication—so feedback becomes a tool for clarity, not conflict.

Get Your Team Moving!

When you fully engage with the Open360™ Method, your team becomes:

Clear on what you’re working toward and what success looks like
Aligned on roles, expectations, and action plans
Accountable to each other through built-in feedback and communication rhythms
Energized to do the work because they’re part of shaping the path forward
Equipped to maintain progress long after our engagement ends

Whether you’re navigating complexity, realigning after change, or building toward something big, this method gives your team the clarity and capacity to get there.

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Take the First Steps Toward Progress

Our discovery call is designed to surface what’s working, what’s not, and where your team is ready to go next. You’ll walk away with a clear view of what’s possible and how the Open360™ Method can help you get there.

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