Frequently Asked Questions

What is Open360™?

Open360™ is a psychology-backed change management consultancy that helps organizations improve performance by aligning people, systems, and communication. We blend individual development with organizational strategy—so teams don’t just move forward, they grow stronger as they go.

We offer two core services:

  • The Open360™ Method: A structured 8-week change process designed to reset alignment, build trust, and drive meaningful traction.
  • The Guided 360™: A leadership development journey that transforms feedback into confident communication and real-time growth.

The Open360™ Method

What is the Open360™ Method?

A three-phase, 8-week process that helps teams clarify the goal, align around it, and build momentum through structured feedback and people-powered action.

When should we use The Open360™ Method?

When things feel stuck, confusing, or reactive. Whether you're launching something new or trying to regain traction, the Method gets your team moving again—with clarity and buy-in.

What makes The Open360™ Method Work?

The Open360™ Method is:

  • Diagnostic, not prescriptive
  • Built for human behavior, not just process
  • Designed to create sustainable systems of alignment and feedback

What do we walk away with after we complete The Open360™ Method?

After 8 weeks, you’ll walk away with:

  • A clearly defined, aligned organizational goal
  • A mapped execution path and communication plan
  • Defined roles and ownership structures
  • Embedded feedback loops with the Open360™ Tool
  • Confidence, clarity, and measurable traction

Can our team learn to deliver The Open360™ Method internally?

Yes. We offer certification for internal OD, HR, and L&D professionals. We’ll train and support your team to scale The Open360™ Method within your culture. To learn more, email info@myopen360.com.

What types of employees or organizations does the Open360™ Method work best for?

The Open360™ Method is designed for mid-size to enterprise organizations that are navigating change, realignment, or stalled progress. It’s ideal for leadership teams, cross-functional groups, or any part of the business where clarity and traction are lacking.

Can we certify our internal coaches or L&D team to deliver this?

Yes—we offer a certification path for internal teams or external consultants who want to use the Open360™ Method in their own practice.

We’ll train your people on the methodology, give them tools and facilitation guides, and support them as they lead programs with your internal teams. This is a great option for organizations with strong HR, OD, or L&D capabilities that want to embed the work from the inside out. For more information, email info@myopen360.com.

The Guided 360

What is The Guided 360?

An 8-week, tech-enabled leadership development experience. Leaders give and receive feedback in real time, work through challenges with coaching support, and leave with habits that stick.

Who is The Guided 360 for?

Open360™ is great for emerging leaders, new managers, and other professionals who want to lead with more clarity, confidence, and trust. It’s designed for teams and organizations—especially at the enterprise level—who are ready to invest in real leadership growth that drives performance and culture forward.

How is The Guided 360 different from a regular 360 review?

Traditional 360s often do more harm than good. Research shows that:

  • 25% of participants felt 360s damaged coworker relationships
  • 48% said negative feedback hurt their morale and motivation
  • And 70% of the feedback collected? It’s unactionable

The Guided 360™ helps leaders grow through feedback in partnership, with support, and without the usual pain points.

This live, 8-week experience means feedback happens in conversation, not isolation. Participants don’t just collect input—they learn how to ask for, clarify, reflect on, and act on feedback with support. With coaching, weekly curriculum, and our proprietary Open360™ Tool, leaders build trust, sharpen communication, and develop habits that last long after the process ends.

What's included in The Guided 360?

The Guided 360 engagement includes:

  • Access to The Open360™ Tool: A non-anonymous, psychologically safe feedback platform
  • Two private coaching sessions
  • Weekly curriculum and guided exercises
  • Shareable growth plan and final debrief

What does success of The Guided 360 look like?

Success can look like:

  • Leaders who communicate with more confidence and clarity
  • Stronger relationships across teams
  • More consistent accountability and follow-through

Can we customize The Guided 360 experience?

Yes. We can align the process with your internal leadership frameworks, language, or strategic goals. Book your discovery call to learn more.

General Questions We Hear (and love to answer)

How is working with Open360™ different from other providers?

Most providers offer systems. We build transformation.

At Open360™, we don’t just deliver tools or trainings—we help you shift the way your organization works, communicates, and grows. Our approach blends psychology, real-time feedback, and structured development to create lasting change from the inside out. We don’t push templates or top-down frameworks. We partner with you to engage your people, clarify what matters, and create habits that lead to real progress. It’s human-first, not process-first, and that makes all the difference.

What types of employees or organizations does the Guided 360™ work best for?

The Guided 360™ is designed for growth-minded people. And while it’s built with leaders in mind, it can be used with anyone who wants to improve how they communicate, connect, and contribute. Whether you’re developing emerging leaders, strengthening cross-functional teams, or up-skilling individual contributors, Guided 360™ helps turn feedback into forward momentum. It’s a strong fit for organizations that value clarity, trust, and accountability at every level.

How much does it cost to work with Open360™?

We know every organization is different, and we’ll help you get started with the right approach. That said, we keep our pricing clear so you know what to expect:

  • The Guided 360™ is $2,500 per person for the full 8-week experience, including tool access, coaching, and weekly curriculum.
  • The Open360™ Method starts at $16,000 for a small team of ten people and includes facilitation, platform access, and our full 8-week process.

We also offer custom workshops and change consulting to support specific goals or challenges. Let’s build a plan that works for your team, your timeline, and your traction goals. For more information on our workshops, email info@myopen360.com.

Do you offer custom workshops or education?

Absolutely. We create experiences tailored to your team’s needs—whether it’s feedback training, trust-building, leadership development, or navigating change. Virtual and in-person options available.

How soon can we start working together?

Most organizations can begin within 6 weeks, depending on the service. We keep the process simple and responsive to your timeline.

When is a good time in the fiscal year to work with you?

Anytime you’re facing change, planning leader development, or preparing for performance reviews is a great moment to engage. The earlier we align your people around what matters, the more meaningful your results will be.

What kind of results should we expect—and how will we measure them?

You should expect real change. With Open360™, better conversations lead to visible improvements in communication, culture, and performance.

Here’s what we help you build and measure:

  • Clearer roles, goals, and expectations
  • Stronger trust between peers, managers, and leaders
  • Increased ownership of growth and accountability
  • Less wasted time and energy on unclear or performative processes

You won’t just feel the shift—you’ll see it.

And yes, we help you measure it. From tool usage to feedback themes to leader growth tracking, we’ll give you visibility into what’s shifting and where to keep the momentum going.

We’ve tried other tools and trainings before. What makes this actually stick?

We hear that a lot. Many tools provide data and dashboards, but don’t change how people behave.

What makes Open360™ different is that we integrate psychology, behavioral science, and emotional safety into every part of the process. We don’t just tell people what to do—we show them how, give them space to practice, and provide a system that makes it easier to follow through. Real-time conversations create the conditions for trust and progress because people aren’t just filling out forms; they’re building new habits.

Can we start small?

Yes. We love a smart rollout!

Whether you start with a leadership pilot, a single team, or just one Guided 360™ cohort, we’ll help you build a focused, scalable path forward. Many of our best client relationships started with a pilot that turned into a full culture shift.

Can we combine both the Method and the Guided 360™?

Absolutely. The Method and Guided 360™ are built to work together, but don’t depend on each other.

Some organizations start with The Method to shift culture, then layer in The Guided 360™ to grow leadership capability. Others do the reverse—launching The Guided 360 to build internal champions before rolling The Method out to more teams. We’ll help you design what’s right for your people and your pace.

How does Open360™ support sustainability, not just a one-time burst?

We know how easy it is for momentum to fade.

That’s why Open360™ is built with rhythm in mind: repeatable practices, feedback cycles, growth plans, and team alignment that continues after the first wave of energy. We teach your leaders how to keep the work moving, so it doesn’t depend on a single workshop or champion to survive.

We also offer light-touch quarterly check-ins, refresh sessions, and annual alignment packages to help keep the traction going.

Have a question you don’t see here? Contact us, either by email or by scheduling time for a free consult. We’d love to connect and answer your specific questions!